This nationally recognized Administrative Dental Assistant Online Certificate Program will teach you the essential skills for managing the business aspects of a dental practice and becoming an administrative dental assistant as well as learn the how to manage a dentist’s office. You will learn about dental terminology and anatomy, medical records management, accounts receivable and reimbursement management, insurance and patient billing, patient scheduling, procedural and diagnostic coding, and other office responsibilities including arranging staff scheduling and staff meetings. The Administrative Dental Assistant Online Program will prepare you for a new career working in a dental office
- Understand the role of the administrative dental assistant
- Communicate effectively with patients and coworkers
- Relate to patients in a professional, caring manner
- Understand teamwork in the dental office
- Maintain quality patient records
- Understand information management in the dental office
- Become proficient with scheduling and recall systems
- Know how to process dental insurance
- Perform inventory management and equipment maintenance
- Create, edit, format, and print Microsoft Word documents
- Learn advanced formatting, drawing tools, create and manage tables, and work with column layouts
- Learn working with tables of contents, footnotes, and endnotes, adding comments, tracking changes, comparing and combining documents, creating envelopes and labels, using Mail Merge, and protecting documents.
- Create, modify, and format Excel worksheets, perform calculations, and print Excel workbooks.
- Learn to use advanced Excel formulas, work with lists, work with illustrations and charts, and use advanced formatting techniques.
- Learn to work with pivot tables, audit worksheets, work with data tools, protect documents for collaboration with others, and work with macros.
- Know bookkeeping and collection procedures
- Understand basic bookkeeping and accounting concepts
- Gain familiarity with closing the books and generating basic financial statements
- Handle and account for cash, accounts payable and accounts receivable transactions
- Account for inventory
- Account for fixed assets and depreciation
- Utilize purchase and sales orders
- Understand how to set up a new company file in QuickBooks and learn the basic features and functionality of QuickBooks
- Locate and create a variety of reports to analyze company performance in QuickBooks
- Set up, save, import and secure QuickBooks files